Shipping details
New Zealand
We deliver by NZ Post and provide 1 to 3 day delivery to most New Zealand locations.
Across Auckland : next day . Within North Island : 1-2 days . To South island : 2 to 3 days .
NOTE : DELIVERY TIMES EXCLUDE WEEKENDS AND PUBLIC HOLIDAYS . All orders are packed in suitable material to prevent any possible damage in transit for $4.95 for under 2 kg
NOTE ; 2-5KG FREIGHT $5.95 , 5-10KG FREIGHT $10.95 , 10-15KG FREIGHT $14.95 . 15-20kg freight $18.95 . 20kg+ freight $20.95
Spend over $100 and we'll deliver your order free if you live in New Zealand.
International
For International orders we have a number of shipping options (below)
HOWEVER WE WILL AUTOMATICALLY CHARGE STANDARD INTERNATIONAL AIRPOST RATES UNLESS YOU REQUEST track & trace standard or express services which cost extra OR if your order is excess in SIZE we may ask you to pay extra freight once calculated by NZ Post . Orders under 2kg in general
| COUNTRY | Standard Int Air Post | Standard Int Post with track and trace | Economy Int Express Courier | Express Int Courier |
| 3-10 working days | 4-10 working days | 2-6 working days | 1-5 working days | |
| Australia | $9 ( 3-7days) | $20 | $18- $24 | $30 |
| South Pacific | $13 (3-10days) | $25 | not available | $40 |
|
East Asia and USA |
$20 (7-10days) | $27 | $25 to $37 | $55 |
|
Canada |
$20 (7-10days) | Not available |
$25 to $37 $25 to $45 |
$55 |
|
UK and Ireland |
$20 | Not available | $30-$45 | $55 |
| Rest of World | $20 (7-10days) | Not available | not available | $65 |
Orders over 2kg or excess size
For International orders weighing over 2 kg, quotes will be provided for the different shipping options.
Standard Int AirPost · International Air Post provides delivery within 4-10 days world-wide. · Target delivery days exclude weekends and public holidays. Delivery to countries where your item is dutiable or is held in customs may take longer.
Standard Post - (International Air Post) with track and trace · Standard Post with Track and Trace is only applicable for parcels under 2kg. Track and trace tracks the status of your item from pickup to delivery. · Service only available to Australia, UK, USA and Japan. · Individual countries have various laws for importation of some medicines. We cannot take responsibility for goods held by customs and we advise you to check with relevant local authorities if unsure. · Standard Post offers up to $250 NZD compensation for loss or damage in transit.
Economy Express Courier International· Targeted delivery time to most countries around the world is 2-6 days. · Target delivery days exclude weekends and public holidays. Delivery to remote areas or where your item is dutiable or is held in customs may take longer. · Individual countries have various laws for importation of some medicines. WE cannot take responsibility for goods held by customs and we advise you to check with relevant local authorities if unsure. · The track and trace system gives you peace of mind by keeping constant track of your item from pick-up in New Zealand to arrival at its destination. · The signature of the addressee is collected upon delivery. · Compensation of up to $2000NZD if your item is lost or damaged in transit. · Tracking phone contact number is 0800 501 501 in New Zealand or visit www.nzpost.co.nz
Express Courier International Also 1 to 5 working days . Compensation $2000
SERVICE charges INCLUDE delivery to P.O. BOXES , PRIVATE BAGS and Rural area
